Refund policy

Return Policy

All sales are final at this time. We do not accept returns, exchanges, or cancellations once an order has been placed.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at contacthouseoftwelve@gmail.com with your order number and a photo of the issue. We will review the situation and work to provide a suitable resolution.

For any other questions or inquiries, please contact us at contacthouseoftwelve@gmail.com.

We reserve the right to update this policy at any time. Any changes will be reflected on this page.